Player Protection Programme

Responsible Gaming
at 46bd

At 46bd, we believe gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our Responsible Gaming programme gives every Member in Bangladesh the tools, information, and support they need to stay in control at every step of their journey on the platform.

21+
Age Minimum
24/7
Support Available
5
Protection Tools
Free
All Tools & Advice

Gambling Warning: Gambling is designed for entertainment. It involves real money and real risk. Never gamble with money you cannot afford to lose, and never chase losses. If you feel that gambling is no longer fun — or is causing you distress — contact the 46bd Responsible Gaming team immediately at [email protected] for confidential support.

Playing at 46bd Should Always Feel Good

46bd is Bangladesh's trusted betting and casino platform, and that trust extends beyond great cricket odds and premium slots. We are actively committed to providing every Member with a safe, balanced gambling environment where they remain in full control of their time and money.

Our Responsible Gaming framework is built around five core tools: deposit limits, loss limits, session time limits, cooling-off periods, and full self-exclusion. Every one of these tools is available directly through your 46bd account settings, at no cost, and can be activated at any time — no questions asked.

We also enforce a strict 21+ age policy across the entire 46bd platform. No individual under the age of 21 may open an account, deposit funds, or place bets. Our KYC verification process is applied to every new Member to confirm identity and age before any gameplay begins.

Whether you are placing a pre-match wager on the Bangladesh Tigers, spinning a slot from Pragmatic Play, or enjoying a live casino session with Evolution Gaming, 46bd's responsible gaming tools are always just one tap away. We encourage every Member to set personal limits before they start playing — not after a problem has already developed.

21+

Strict Age Verification Policy

The 46bd platform is accessible to adults aged 21 and above only. This is a firm, non-negotiable requirement enforced at the point of registration through our KYC verification process. All new Members must provide a valid government-issued National Identity Card (NID) or passport before any funds can be deposited.

If we have reason to believe that an account is being operated by someone under 21, the account will be immediately suspended pending investigation, and any balance will be withheld until verification is completed. Winnings accrued by underage players are always voided.

Parents and guardians in Bangladesh are encouraged to use parental control software to prevent underage access to online gambling platforms. If you believe a minor has accessed 46bd, contact us immediately at [email protected].

Five Tools to Keep You in Control

All five tools are available free of charge to every registered 46bd Member. Activate any of them instantly through your account settings, or contact our 24/7 support team for assistance.

Limit Tool
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 46bd account. Once you reach your chosen limit, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced and after a 24-hour cooling period when increased — this protects you from impulsive changes.

Limit Tool
Loss Limits

Define the maximum net amount you are willing to lose over a daily, weekly, or monthly period. When your net losses reach that threshold, your account will be automatically restricted from placing further bets until the limit period expires. Loss limits are one of the most effective tools for preventing significant financial harm from gambling.

Time Tool
Session Time Limits

Set a maximum session duration — for example, 60 minutes per day. When your active session reaches the time limit, you will receive an on-screen alert and be automatically logged out. This tool is particularly useful for Members who find that long gaming sessions affect their sleep, work, or family time.

Break Tool
Cooling-Off Period

Request a temporary break from gambling for a defined period — 24 hours, 48 hours, one week, or one month. During a cooling-off period, you cannot log in to your 46bd account, and all promotional communications are suspended. When the period ends, access is automatically restored. No action is required other than the initial request.

Exclusion Tool
Self-Exclusion

If you feel your gambling is out of control, self-exclusion allows you to close your 46bd account for a minimum period of six months, or permanently. During self-exclusion, your account is fully deactivated, your remaining balance is returned, and you are removed from all marketing lists. Requests to lift self-exclusion before the minimum period are not accepted — this is a firm commitment to your wellbeing.

Awareness Tool
Reality Checks

Enable periodic on-screen reminders that display how long you have been playing, how much you have wagered, and your net result for the session. Reality checks interrupt your session at intervals you choose — every 30, 60, or 90 minutes — giving you a clear, factual picture of your activity before you decide whether to continue or stop.

How to activate these tools: Log in to your 46bd account, navigate to Account Settings > Responsible Gaming, and select the tool you wish to activate. You can also contact our 24/7 support team at [email protected] and a team member will activate any limit or exclusion on your behalf within one hour.

Is Gambling Becoming a Problem?

Problem gambling can affect anyone, regardless of income, age, or experience. The signs are not always obvious — they can develop gradually over time. The following warning signs may indicate that gambling is moving from entertainment into something more harmful. If you recognise any of these in yourself or someone you know, we encourage you to seek support immediately.

  • Spending more money on gambling than you originally planned or can comfortably afford
  • Chasing losses — placing larger or more frequent bets in an attempt to recover money already lost
  • Borrowing money from family members, friends, or financial institutions to fund gambling activity
  • Lying to people close to you about the amount of time or money you spend gambling
  • Feeling restless, irritable, or anxious when you are not gambling or when you try to cut back
  • Neglecting work, family, education, or social responsibilities because of time spent gambling
  • Using gambling as a way to escape problems, relieve stress, or manage difficult emotions
  • Making multiple unsuccessful attempts to reduce or stop gambling on your own
  • Thinking about gambling excessively — planning your next session when you should be focused elsewhere

How to Keep Gambling Enjoyable

The vast majority of 46bd Members gamble responsibly and treat the platform as an entertaining pastime. The following practical tips will help you maintain that healthy relationship with gambling throughout your time on 46bd.

  • Set a strict gambling budget before you begin — only ever use money that is genuinely disposable
  • Treat any losses as the cost of entertainment, just as you would a cinema ticket or a meal out
  • Set deposit and session time limits through your 46bd account settings and respect them every session
  • Never gamble when you are drunk, emotionally distressed, fatigued, or under the influence of any substance
  • Balance gambling with other leisure activities — sport, socialising, reading, and family time
  • Take regular breaks — step away from the screen every hour and use the session reminder feature
  • Accept that the house always has an edge — gambling is not a reliable way to make money
  • Talk openly to someone you trust if gambling starts to feel like anything other than fun
  • Remember: it is always the right time to use 46bd's self-exclusion tool, no matter how small the concern

How to Request Self-Exclusion at 46bd

Requesting self-exclusion at 46bd is straightforward and takes less than five minutes. Our support team is available 24 hours a day, 7 days a week to process your request immediately — including during Eid, public holidays, and Bangladesh National Day.

Once self-exclusion is confirmed, your account will be deactivated within one hour, your remaining balance will be returned to your registered bKash, Nagad, or Rocket account, and all marketing emails and SMS messages will stop immediately.

1
Log In to Your 46bd Account

Access the 46bd platform and log in with your registered username and password. If you are unable to log in, skip to Step 3 and contact our support team directly — they can initiate self-exclusion without requiring account access.

2
Navigate to Responsible Gaming Settings

Go to Account Settings and select the Responsible Gaming tab. You will find all five protection tools listed here, including the Self-Exclusion option. Select your preferred exclusion duration — minimum six months, or permanent.

3
Confirm Your Request

Confirm your self-exclusion request by verifying your identity via the one-time password (OTP) sent to your registered mobile number. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and include your registered name and mobile number.

4
Account Deactivated Within One Hour

Once confirmed, your 46bd account will be fully deactivated within one hour. You will receive a confirmation email to your registered address. Your remaining account balance, if any, will be processed for withdrawal to your registered payment method within two to five business days.

5
Seek Additional Support if Needed

Self-exclusion from 46bd is an important first step, but professional counselling can make a significant difference. We strongly encourage Members who self-exclude to reach out to a qualified counsellor or a trusted family member or friend for continued support during their exclusion period.

Support Is Always Available

If gambling is causing you or someone close to you distress, reaching out for help is the single most important step you can take. The 46bd Responsible Gaming team and the contacts below are here for you — confidentially and without judgement.

46bd Responsible Gaming Team

Our dedicated responsible gaming specialists are available around the clock to assist with limits, cooling-off periods, and self-exclusion.

[email protected]
46bd General Support

For account-related queries, deposits, withdrawals, and general assistance, our 24/7 English and Bengali support team is ready to help.

[email protected]
Kaan Pete Roi (Bangladesh)

Bangladesh's leading emotional support and mental health helpline. Confidential counselling services available in Bengali and English for individuals experiencing distress.

01779-554391
Gamblers Anonymous

A peer-support programme for individuals who wish to stop gambling. Members share their experiences in a confidential group setting and support one another toward recovery.

gamblersanonymous.org

You are not alone. Problem gambling affects millions of people worldwide, including many in Bangladesh. Seeking help is a sign of strength, not weakness. The 46bd team genuinely cares about the wellbeing of every Member on our platform. Please do not wait until a problem becomes serious — contact us at [email protected] the moment gambling stops feeling like fun. All communications are treated with complete confidentiality.

Play Smart. Stay in Control. Enjoy 46bd.

Now that you understand our responsible gaming commitments, explore the platform with confidence. Visit our FAQ for common questions, or head to the cricket sportsbook and slots lobby for entertainment.