46bd Privacy Policy

1. Who We Are

46bd is an online betting and casino platform accessible at 46bd.io, operated under the 46bd brand. In this Privacy Policy, references to "46bd", "we", "us", or "our" refer to the operator of the 46bd platform. References to "you", "your", or "Member" refer to any individual who visits the 46bd website or holds a registered account on the platform.

46bd acts as the data controller in respect of the personal data collected through the platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, please contact us at [email protected].

2. Personal Data We Collect

46bd collects only the personal data that is necessary to provide, operate, and improve the platform. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create a 46bd account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (required to verify you meet the 21+ age requirement)
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, or other)
• Mobile phone number
• Email address
• Username and encrypted password (passwords are never stored in plain text)
• Preferred currency (Bangladeshi Taka, BDT)

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to prevent fraud, money laundering, and underage gambling, we may collect copies of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Passport (biographical data page)
• Driving licence
• Birth registration certificate
• Recent utility bill or bank statement (for address verification, dated within three months)
• A selfie or live photograph for biometric matching purposes where required

2.3 Financial and Transaction Data

We collect information related to deposits and withdrawals made through the 46bd platform, including:

• Mobile financial service account identifiers (e.g., bKash, Nagad, Rocket, Upay mobile numbers)
• Bank account details where applicable (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank)
• Transaction amounts, dates, times, and reference numbers
• Bonus credits, wagering history, and balance snapshots

46bd does not store full debit or credit card numbers. Card payments, if applicable, are processed through certified third-party payment gateways that maintain their own PCI-DSS compliance programmes.

2.4 Betting and Gaming Activity Data

We collect records of your activity on the platform, including:

• Bets placed, markets selected, odds accepted, and bet outcomes
• Casino game sessions, game titles played, stake amounts, and session duration
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)
• Support interactions and correspondence with the 46bd customer service team

2.5 Technical and Device Data

When you access the 46bd platform, our servers automatically collect certain technical data, including:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Referring URL and pages visited within the 46bd platform
• Session timestamps, click-stream data, and feature usage patterns
• Cookie identifiers and local storage values (see Section 9)

3. How We Collect Your Data

46bd collects personal data through the following channels:

• Directly from you: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, placing a bet, contacting customer support, or participating in a promotion.
• Automatically through the platform: Technical and device data collected via server logs, cookies, and analytics tools as you interact with the 46bd website or mobile-optimised site.
• From payment providers: Confirmation data returned by bKash, Nagad, Rocket, Upay, or bank partners upon successful transaction processing. 46bd receives transaction reference data but does not receive your full mobile banking PIN or passwords.
• From identity verification providers: Where we use a third-party KYC service to assist with document verification, that service may return a verification result and confidence score to 46bd.
• From game software providers: Game session outcome data returned by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate bet settlement and display game history in your account.

4. How We Use Your Personal Data

46bd uses the personal data we collect for the following purposes:

Purpose	Data Used
Creating and managing your 46bd account	Registration data, email address, mobile number
Verifying your identity and age (21+ compliance)	KYC documents, date of birth, selfie/photograph
Processing deposits and withdrawals	Financial data, payment provider references
Settling bets and displaying game history	Betting and gaming activity data
Fraud detection and anti-money-laundering checks	All categories, including device and IP data
Responsible gaming monitoring and intervention	Gaming activity, account settings, deposit history
Customer support and dispute resolution	Account data, correspondence records
Delivering promotional offers you have opted into	Email address, mobile number, gaming preferences
Improving platform performance and user experience	Technical data, click-stream data (aggregated)
Complying with legal and regulatory obligations	All categories as required by applicable law

5. Legal Basis for Processing

Every instance of personal data processing by 46bd is grounded in one or more of the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract between you and 46bd — including account creation, transaction processing, and bet settlement — is carried out on this basis.
• Legal obligation: Certain processing activities — particularly KYC verification, anti-money-laundering checks, and the retention of transaction records — are required by applicable law. 46bd processes data on this basis to meet those obligations.
• Legitimate interests: 46bd processes technical data, device data, and aggregated usage data on the basis of its legitimate interest in operating a secure, fraud-free, and well-functioning platform. We balance these interests against your privacy rights and apply the minimum data collection necessary.
• Consent: Where 46bd sends you optional marketing communications (promotional emails, SMS notifications about offers), we do so only where you have given your explicit consent. You may withdraw that consent at any time through your account notification settings or by contacting [email protected].

6. Sharing Your Personal Data

46bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

6.1 Service Providers and Technology Partners

We engage third-party companies to help us deliver specific functions of the platform. These companies act as data processors on our behalf and are bound by contractual obligations to protect your data and use it only for the purposes we specify. They include:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner Bangladeshi banks — to facilitate deposits and withdrawals.
• KYC and identity verification providers: To assist with document authentication and age verification.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — who receive session data necessary to deliver game functionality.
• Cloud hosting and infrastructure providers: Who store platform data on secure servers.
• Analytics providers: Who process aggregated, anonymised usage data to help us improve platform performance.

6.2 Legal and Regulatory Disclosure

46bd may disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where we are required to do so by applicable law, court order, or regulatory direction, or where disclosure is necessary to protect the safety of our members or the integrity of the platform.

6.3 Business Transfers

In the event that 46bd undergoes a merger, acquisition, or transfer of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting changes to the data controller's identity.

7. International Data Transfers

Some of the third-party service providers used by 46bd — including game software providers and cloud infrastructure partners — may store or process data on servers located outside Bangladesh. Where such international transfers occur, 46bd takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Bangladesh, including the use of contractual data protection clauses and vendor security assessments.

By using the 46bd platform, you acknowledge that your personal data may be transferred to and processed in countries other than Bangladesh for the purposes described in this Privacy Policy.

8. Data Retention

46bd retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active account data: Retained for the duration of the membership and for a period of five years following account closure, to satisfy anti-money-laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five years from the date of verification, in line with applicable financial crime prevention obligations.
• Transaction records: Retained for seven years from the date of the transaction.
• Customer support correspondence: Retained for three years from the date of the last interaction.
• Technical and device data: Retained for up to 13 months from the date of collection, after which it is aggregated or deleted.
• Marketing consent records: Retained until you withdraw consent, plus one year thereafter for audit purposes.

When personal data is no longer required for any purpose identified above, 46bd will securely delete or anonymise it in accordance with our internal data destruction procedures.

9. Cookies and Tracking Technologies

The 46bd platform uses cookies and similar tracking technologies to deliver core platform functionality, improve user experience, and gather aggregated analytical insights. The types of cookies we use are set out below:

• Strictly Necessary Cookies: Essential for platform operation. These enable you to log in to your account, maintain your session while navigating between pages, and access secure areas of the site. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: Remember your platform preferences, such as your chosen language setting and responsible gaming notification frequency, so that you do not need to re-enter them on each visit.
• Analytical Cookies: Collect aggregated, anonymised data about how Members navigate the platform — including which pages are visited most frequently and where users encounter errors — to help us identify areas for improvement. No individual member is identifiable from this data.
• Marketing and Retargeting Cookies: Used only where you have provided explicit consent. These cookies allow 46bd to show you relevant promotional content about 46bd services on third-party channels. You may opt out at any time via your browser settings or account preferences.

You may manage or disable non-essential cookies at any time through your browser's cookie settings. Note that disabling strictly necessary cookies will affect your ability to use the 46bd platform.

10. Your Data Rights

As a Member of 46bd, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. 46bd will respond within 30 calendar days of receipt.

• Right of Access: You have the right to request a copy of the personal data that 46bd holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections (such as changes to your registered name) may require supporting documentation.
• Right to Erasure ("Right to be Forgotten"): You may request that 46bd delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal obligations that may require 46bd to retain certain data (e.g., anti-money-laundering record-keeping).
• Right to Restrict Processing: You may request that 46bd restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability: You may request that 46bd provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider, where technically feasible.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for fraud detection purposes. 46bd will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., receiving marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

11. Security Measures

46bd takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the 46bd platform.
• Encryption at rest for sensitive personal and financial data stored on our servers.
• Two-factor authentication (2FA) via SMS one-time password, available to all Members and strongly recommended for account security.
• Role-based access controls limiting internal access to personal data to authorised personnel who require it to perform their job functions.
• Regular security audits and penetration testing conducted by qualified third-party security professionals.
• Incident response procedures that ensure any suspected data breach is contained, investigated, and communicated to affected Members without undue delay.

While 46bd employs industry-standard security practices, no system connected to the internet can guarantee absolute security. Members are encouraged to use a strong, unique password for their 46bd account, to enable two-factor authentication, and to contact [email protected] immediately if they suspect unauthorised access to their account.

12. Children and Minors

The 46bd platform is strictly intended for adults aged 21 and above. 46bd does not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under 21 without the verification process having identified this, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage Member will be voided.

Parents and guardians who believe that a minor may have created a 46bd account using false information are encouraged to contact us immediately at [email protected]. 46bd will investigate and act upon all such reports promptly.

13. Third-Party Links and Platforms

The 46bd platform may contain references to third-party game software providers and payment partners. While these companies are carefully selected by 46bd, they operate under their own privacy policies and data practices. This Privacy Policy applies only to data collected and processed directly by 46bd and does not govern the data practices of any third-party organisation. 46bd is not responsible for the privacy practices of third-party services accessed through or referenced on the platform.

14. Changes to This Privacy Policy

46bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered Members by email to the address on file and/or by displaying a prominent notice on the platform. The "Last Updated" date at the top of this document will be revised to reflect the date of any amendment.

Your continued use of the 46bd platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must cease using the platform and request account closure by contacting [email protected].

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 46bd handles your personal data, please reach out to us through the following channels:

• General enquiries and data rights requests: [email protected]
• Responsible gaming and sensitive data concerns: [email protected]
• Response time: We aim to acknowledge all privacy-related correspondence within 24 hours and to resolve requests fully within 30 calendar days.
• Support availability: 24 hours a day, 7 days a week, in English and Bengali.